Frequently Asked Questions
1. I just placed an order. What happens next? When will it arrive?
All orders ship from our climate-controlled facility within 24-48 hours. If you are in the continental US, your order will by shipped by the US Postal Service. Unless something goes wrong, you should receive your order within five business days.
2. I have dietary restrictions. Can I take your supplements?
All of our supplements are gluten-free, lactose-free and vegetarian. We never use fillers, binders, or animal by-products.
3. Will I get a full refund if I’m not satisfied with the product?
Yes. We stand by all of our products. We have an unconditional, 90-day money-back guarantee. If you are not completely satisfied with your order, send it back and we will give you a 100% refund. To begin the process, please call 888-679-5520 Monday – Friday from 5 am to 7 pm PST, as well as weekends 6 am to 4:30 pm PST.
4. Do you have free shipping?
Shipping is free on all orders over $50.
5. My question wasn’t answered here. How do I reach you for more information?
You can reach us by email at firstname.lastname@example.org.
You can reach us by phone at 888-679-5520.